Solving consumer “say-do gaps” at Quirk’s NY

What Your Data Can’t Tell You (But Your Decisions Depend On)

One question is quietly reshaping how innovation leaders think: if we have more consumer data than ever, why do so many decisions still fall short? The answer may lie in a gap most teams aren’t trained to see—the difference between what consumers say and what actually drives their behavior. 

In our upcoming session at Quirk’s New York, InsightsNow will explore this “behavioral gap” and what happens when teams stop optimizing for insights alone and start aligning around the forces that shape real-world choices—moments, motivations, and triggers. What emerges is not just a clearer understanding of the consumer, but a fundamentally different way of making decisions across teams. 

At the center of this shift is Claira™—an agentic AI partner designed to bring behavioral intelligence into everyday workflows, helping teams move faster while staying aligned on what truly drives outcomes. But the real story isn’t the technology—it’s what becomes possible when teams begin asking better questions, together.

Booth #220

Speaker

Greg Stucky

Chief Research Officer

Speaker

David Lundahl

Chief Executive Officer, InsightsNow